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Shipping Policy

We can ship to United Kingdom, Canada, United States, Japan, Malaysia, Singapore, France, Ireland, Italy, Norway, Poland, Spain, Sweden, Australia, New Zealand

Shipping Fee:
United Kingdom & Germany free shipping over £299

  • Standard Shipping Fee £16.99

Canada, United States, Japan, Malaysia, Singapore, France, Ireland, Italy, Norway, Poland, Spain, Sweden, Australia, New Zealand:

  • Standard Shipping Fee £26.99

Shipping Time:
U.K. Warehouse Products Shipping Time (1-2 Weeks)
Standard Product Shipping Time (3-8 Weeks)
Custom Product Shipping Time (5-8 Weeks)

Processing Time: 3-5 working days

Notes: Receiving Time = Processing Time + Shipping Time

What Shipping Methods Are Available?
We have many cooperative express companies, such as DHL, EMS, FedEx, HK Post, and UPS. We will choose the most suitable mode of transportation for you according to your country.


How is Sales Tax Applied?
Sales tax is included in the prices shown.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
Notes: Remember that certain countries charge duty tax for customs imports that you might be required to pay. For information, ask your local customs office.

About Customs Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.


Shipping exclusions
We do not ship to the following countries / regions:

Afghanistan, Armenia, Azerbaijan, Bangladesh, Bhutan, Cambodia, Georgia, India, Indonesia, Hong Kong, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Mongolia, Nepal, Oman, Pakistan, Philippines, Sri Lanka, Tajikistan, Turkey, Turkmenistan, Uzbekistan, Vietnam, Yemen, American Samoa, Cook Island, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Island, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Albania, Bosnia and Herzegovina, Montenegro, Serbia, San Marino.
All African Countries
All South American Countries.
If you are in the above countries, you still want to buy lamps.Please contact our customer service: support@demolights.co.uk, we will calculate the transportation cost for you separately.

 

1.We have put a lot of focus on making sure that the items get delivered to you as quickly as possible.After the order has been paid, the warehouse needs 1-3 business days process your order (Processing Time). You will receive a notification once your order has been shipped.(If you didn't leave an email address. We are not able to send you a confirmation email.)
2.If you can not track your package by the tracking number, please contact us support@demolights.co.uk.
3.If there is any shipping issue with your package , please contact us support@demolights.co.uk within 5 days of delivery.